Error message here!

Show Error message here!

Forgot your password?

Close

Please enter your product serial number.

Error message here!

Lost your password? Please enter your email address and we shall mail the password to you.

Error message here!

Back to log-in

Close





Product Warranty


Our WARRANTY - Your Peace of Mind!


When purchased from Catalyst Biotech or from our authorized distributor, Catalyst Biotech’s products (instruments) are warranted against defects in materials and workmanship for the period of ONE, TWO or THREE YEARS, depending on the type of product (please refer to the warranty period of the respective product).

The warranty is limited to the repair and replacement of parts which prove to be defective during the warranty period. This warranty is not valid for parts damaged, lost, or which fail because of accident, fire, theft, acts of nature, negligence, or the use of chemicals which have a deleterious effect.

This warranty is conditioned upon Catalyst Biotech retaining the option of replacing parts upto and including an entire product.

Note: This warranty will not extend to any repairs or modifications made to the product by some party other than Catalyst Biotech or a party authorized to do so by catalyst Biotech. This warranty shall be effective only upon notice of the defect to Catalyst Biotech or its authorized distributor, or dealer, within five (5) days after the occurrence of said defect.

Any returning product, specifically those being returned under warranty, must follow the Returned Material Authorization (RMA) process. For RMA instructions please refer to the RMA section in this site..

No other warranty of any kind is made, expressed or implied.

Note: This warranty described above shall be the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and for the period of time described above, shall constitute complete fulfilment of all liabilities and responsibilities of Catalyst Biotech to the purchaser with respect to the camera, and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise. In no event shall Catalyst Biotech be liable, or in any way responsible for damages or defects in the product which were caused by repairs or attempted repairs performed by anyone other than an Catalyst Biotech service personnel. Nor shall Catalyst Biotech be liable, or in any way responsible, for any incidental or consequential economic or property damage.


Click here to Check Warranty Status




Untitled Document